Learning News Feed

What is a Cloud-Based Phone System?

The biggest trend in office communications right now is the use of cloud-based phone systems. Cloud systems, also called IP Phones are typically used in a hosted environment. Outside lines are connected over a secure, encrypted VPN connection.

Features of cloud-based phones include voice messaging, auto attendant, mobility, conferencing, and call reporting. With a traditional phone system, the equipment for all these features resides at your office, where you are responsible for its maintenance and service. Cloud-based systems are located off-site and maintained by the provider.

Cloud-based phone systems can grow and evolve with your business.

  • Add users and phones
  • Add applications
  • Improve call flow
  • Stay up to date on upgrades and office communications technology
  • Integrate mobile phones into your office system
  • Fixed monthly cost

Cloud-based systems provide ease of use and better integration with mobile and desktop devices. For more information, contact a Telspan representative at 860-761-1411.