The biggest trend in office communications right now is the use of cloud-based phone systems. Cloud systems, also called IP Phones are typically used in a hosted environment. Outside lines are connected over a secure, encrypted VPN connection.
Features of cloud-based phones include voice messaging, auto attendant, mobility, conferencing, and call reporting. With a traditional phone system, the equipment for all these features resides at your office, where you are responsible for its maintenance and service. Cloud-based systems are located off-site and maintained by the provider.
Cloud-based phone systems can grow and evolve with your business.
- Add users and phones
- Add applications
- Improve call flow
- Stay up to date on upgrades and office communications technology
- Integrate mobile phones into your office system
- Fixed monthly cost
Cloud-based systems provide ease of use and better integration with mobile and desktop devices. For more information, contact a Telspan representative at 860-761-1411.