Telspan's Philosophy

Since its inception in 1968, Telspans philosophy has used the following 5 step approach. This approach is what makes Telspan unique in the telecom industry.

 

 

Our 5 Steps

[1] The Study

During the study process, we learn about your current business operations, what your requirements are, and where your business is going. We examine your current systems to determine what is working and where improvements can be made to make you more efficient, save you time and money, and position you for the growth your company will experience.

[2] The Design

Based on your needs and budget, our Applications Engineer will develop and present a custom designed telecommunications solution that will meet or exceed your expectations.

[3] The Recommendation

We will present the design concept to you, demonstrate how it will satisfy your objectives and show the benefits that you will receive from the solution.

[4] The Implementation

When the final design is accepted and agreed upon, we will schedule the installation. We pride ourselves on quick installations that do not disrupt your business.

[5] The Relationship

Our services don’t end when the hardware is installed. We will train your staff on the proper use of the system to ensure you get the benefit of all its features. We provide ongoing service via remote access or by sending a field service technician to your location. You also have access to our 24/7 emergency service line