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Rainbow: Powerful Voice, Video and Unified Communications Solution

Rainbow: Unified Communications Solution From ICON

A new mobile, border-less, enterprise grade communications and collaboration platform available to all ICON Cloud users.

Unified Communications Solution - Rainbow

Spontaneous Team Collaboration

Increase team collaboration with secure chat and free document sharing from anywhere.

  • Chat for Business. Whether it’s with one person or with a group, chat can help you make decisions and take immediate action.
  • File Sharing. Easily send documents and photos with a simple drag and drop. Large file transfers or external file sharing made simple.
  • In or Out of the Office. Whether in the office, at home, with friends, or on the road, you can access your coworkers and stay connected, whatever your device (PC, Cell, Tablet, etc.) No VPN connection, No IT intervention. No problem

Rainbow Workplace UCaaS

Stay Connected

Transform into a digital workplace with audio / video calls and screen sharing.

  • Audio / Video Calls – Calling is no longer about looking up a phone number and dialing. It’s about just clicking. Utilizing free video and calls, no more communications budget issues for your business!
  • Deskphone Companion – When your phone system is connected to Rainbow, a great customer experience is the result. You have access to your corporate address book, you can see the on-the-phone presence status of your contacts and launch click-to-call to reach them. Plus, every call log is available on Rainbow.
  • Screen Sharing – If you need to share a document during your call, click again and your documents or screen can then be shared.
  • Business Community – Once you install your mobile app your smartphone contacts become available from any device. You can instantly invite contacts to join your business community, you can create bubbles for multi-party interactions. Starting business chat or discussions is done instantly!

Keep control of your IT

Your data is safe with us. We won’t share it and we won’t use it for commercial purposes. We respect your privacy.

  • Security protocols ensure your data in transit is safe. Rainbow ranks A+ with Qualys SSL security tests.
  • Your IT staff is fully in control: Rainbow offers Active Directory integration, a web portal to manage user profiles, analytics and backup services.
  • Because you probably use a number of different tools, standard APIs are available to integrate into your existing environment.

For more information or to get a free download invitation to Rainbow Unified Communications Solution contact us and we will help get you started.

Unleash The Power Of Your Business Communications With Rainbow

Learn how Telspan can help you harness the power of Rainbow. Connect your workplace – GO DIGITAL. Just connect your existing phone system to our Rainbow Cloud and tap into the power of a mobile and collaborative workplace. Seamless communication beyond your company borders!

Ramp up business communications for the digital era

Connected devices and the internet of things (IoT) – video, interactive screen, multimedia sharing, chat and bot interactions – are really what you need for the digital workplace.

  • Make communicating with your teams and your business contacts as simple as 1-2-3. Interact instantly.
  • Make the leap into the digital era and choose RainbowTM, the app for borderless, mobile collaboration that is fully integrated with your business phones.

Protect Your Business Continuity With ICON Signals

Telspan and ICON can help you protect your assets and prevent business disruptions by monitoring and alerting your facilities. Insurance can help replace some items after the fact, but that doesn’t cover the downtime, lost revenue or the frustration of getting your business back online. Even small disruptions in business continuity, from a blown fuse to a vandal on premises, from a water leak to a door being opened after hours, can snowball into a large disruptive force if left unchecked. ICON Cloud Solutions gives you the time to react and respond…time that is critical in dealing with a potentially expensive development.

ALE Announces Hybrid Communications Blueprint to Accelerate UCaaS and CPaaS Usage

Alcatel-Lucent Enterprise is introducing its hybrid communications blueprint to help businesses adopt Unified Communications as a Service (UCaaS). Rainbow™ Connected Platform, the ALE “relationship machine”, is an overlay service that connects ALE and third-party communications platforms in a hybrid approach, enabling businesses to protect and leverage existing systems while accessing new unified communications services.

The new Rainbow Connector links any PBX (ALE or non-ALE) to the cloud and extends Rainbow UC capabilities (IM, Voice, Video, Screen and File sharing) as it enables calling via the PSTN, with Rainbow assuring call completion beyond the Rainbow community.

ALE is introducing OTEC-S, a multi-tenant cloud-based offer aimed at providing small and midsized companies with the benefits of Telephony as-a-Service coupled with Rainbow’s UCaaS capabilities. This expansion of the Alcatel-Lucent OpenTouch® Enterprise Cloud (OTEC) offer further extends the ALE strategy to deliver connected platforms by enabling enterprises of any size to take advantage of new subscription-based models. Large enterprises have benefited from the OTEC multi-instance architecture since its introduction three years ago. All OTEC customers benefit from the latest release with no upgrade costs, while the providers help manage the subscription from their data center.

In parallel, ALE will introduce OTEC Flex, a unique offer delivering cloud flexibility to Large and X-Large customers. OTEC Flex enables these customers to deploy communications in a flexible and adaptable private cloud environment from one location to another, while dramatically reducing the cost of resources, operations and maintenance.

Rainbow also acts as a CPaaS platform, where everything connects, by using APIs to integrate with business processes and in-house and third-party apps, allowing multiple customers to access the platform at the same time within a separate secure environment.

Alcatel-Lucent Enterprise Business Partners who deliver Rainbow services can offer applications that create greater value in communications via Rainbow Hub APIs portal. For example, a school district can take advantage of a broadcast lockdown and response application in a crisis, a hotel can leverage the Rainbow services integrated into their customer loyalty program application, or a bank can use Rainbow to integrate messaging and notifications over their customer relationship applications.